Limitless Technology

Ten Dying Technologies Still Supported by the Help Desk

By Todd - 12th January 2012

Tuesday, January 3, 2012 Ten Dying Technologies Still Supported by the Help Desk Even though the PC was declared dead last year, I still spend most of my day breathing life into this aforementioned, flat-lined tech. In a manner of speaking, tech really has a way of hanging around long past its prime. Businesses, often seeking to gain utility beyond a tech device’s complete depreciation, fail to realize it can sometimes be more expensive to support existing tech than to...

Broadview’s Cloud-based IP Communications Solution Increases Customers’ Mobility and Effectiveness in the Community

By Todd - 3rd January 2012

PRESS RELEASE RYE BROOK, N.Y.—November 17, 2011—Human Services, Inc. (HSI), a community services agency with 12 locations in Chester County, Pennsylvania specializes in outpatient mental health and has been serving consumers for more than 35 years. The agency operates numerous facilities, including supported-living residential homes for special needs clients. Consistent, person-centered communication for its consumers and clinicians is paramount to its service base. However, HSI was faced with the challenge of how to effectively provide service to consumers who called...

A strategic look at your business environment may prove mobile only to be a smart move.

By Todd - 30th November 2011

A survey finds enterprises are increasingly supporting a diverse mobile workforce. (as in eWeek by: Nathan Eddy 2011-11-30) Global enterprises are shifting to mobile-only communications more rapidly than expected—as well as adopting unified communications services more broadly, according to the results from the BroadSoft (NASDAQ: BSFT) 2011 Mobile Enterprise of the Future Survey. Notably, 25 percent of enterprise IT decision-makers believe desk phones will be replaced by mobile phones within two years, and 82 percent of enterprises have employees...

Are Telecom Consultants worth their salt? Have you found that they save you as much as they promise?

By Todd - 15th November 2011

Recently this question was posed in an open public social forum. Below was my response: I believe that ethics, integrity and core values separate companies and people. Bad people exist in good companies and bad companies alike. Bad consultants usually lack a key ingredient for getting great value…integrity. But you cannot wrap an entire business market or term “consultants” into one ball of wax. As with all consultative or business offerings, you must take the time to evaluate the offering,...

“How should one approach cloud computing initially?”

By Todd - 2nd November 2011

Jackie, One should approach the cloud with enthusiasm and careful analysis. The Cloud is not “magic pixie dust” but a way to decrease CAPEX expenses, and utilize OPEX cash flows more beneficially. At the same time one should analyze not just the hard costs to implement the Cloud but also the soft costs associated with the care, maintenance, programming, patching; virus, phishing and malware protection, employee resourcing, management of the employees, data center SAS 70 type 2 compliances, road map...