Every company wants to cut costs and gain an edge on the competition. These bottom-line issues concerning executives who want to reshape their companies to meet the challenges of the new economy. Electronic commerce, e-mail, online customer support, telecommuters, and a mobile sales force are disruptive forces driving telecommunications needs today. Telecommunication costs are fast becoming one of the largest expenses and most complex areas to challenge management for companies today. It’s no longer just a matter of adding more telephones and trying to get the lowest rate on minutes. If the telecommunications infrastructure is not adequate to meet the escalating demand placed on it, it will be an inhibitor of a company’s growth.
Each company is faced with tremendous pressures to control expenses, and yet they are inundated with more choices of services than they’ve ever had before. Often it seems that despite many rates going down, spend rates are increasing! Limitless Technology can help your company better control your communication costs – and with our partners we’ve been doing this for clients since 1993. Our partners certified auditors have experience in working with the myriad of phone bills, formats, and vague charges that are common errors on phone bills.
Did you know there is over an 80% error rate in telecommunications billing? Our major strength lies in telephone and telecom bill auditing and whether you realize it or not, you are fair game to your billing providers. Billing disputes are their most common problem!
An “audit” includes your local, long distance, 800 services (toll free) cellular, Calling Card, Teleconference, and Internet access lines. It will also include data networks, frame relay, ATM, or Private Line services, and charges for telephone and equipment maintenance. Our experts, all with telephone billing and contract experience, review your bills for errors and report back to you with recommendations on how to save money on your bills. We do not suggest changing carriers, unless it is best for your overall needs. We first produce savings from your current carriers. We also look for past billing errors, including the tax area, and work with the carriers to get you refunds and/or credits. The savings we have been able to produce for our clients have averaged around 26% of the monthly billing.
– According to the Aberdeen Group, a leading IT marketing analysis firm, the average Fortune 500 Company processes more than 15,000 telecom-related bills per year and the average mid-market – approximately 3,000 a year. How many invoices do you receive? How many pages are associated with each invoice? How many charges are included on each page? Is it complex and complicated?
– Up to 85% of mid market company telecom bills are paid in full and are not audited by the organization. What effect does this have on the organization? Is there an actual experienced team in place to audit your telecom billing?
– For bills that are validated, billing analysts most often examine just a small subset of invoices associated with the largest spending. How much is being missed in the audit process? In addition to auditing, is the team that is most familiar with the charges also researching better and more efficient communication methods?
Our audit services are provided on a contingency basis. There are no up front fees or charges. We earn your business by finding you savings.